Loved By Over
600 Clinics

42 State Licenses
Legit Script Certified
3rd Party Tested
Next Day Shipping
Instant Provider Setup
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Every Patient, Every Prescription. One Unified Portal.
Competitive Pricing
Next Day Shipping
Designed For Busy Practices
503A COMPOUNDING

One Pharmacy, One Portal, For Any Clinic

A single access point for a wide range of 503A formulary products, catering to the requirements of any medical clinic, med spa, or telehealth provider.

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Hormone Health

Custom-compounded hormone solutions designed to support stability, vitality, and long-term health.

Weight Management

Personalized formulations that support metabolism, appetite control, and sustainable weight goals.

Anti-Aging

Targeted compounds designed to enhance cellular repair, boost vitality, and slow visible signs of aging.

Skin-Care

Clinical-grade topical and oral formulations crafted to improve clarity, texture, and long-term skin health.

Ophthalmology

Specialized eye-care compounds developed to support hydration, healing, and overall ocular function.

Designed to Integrate Seamlessly

One Login, Full Access
Minimize the hours wasted on repetitive order entries by implementing a more efficient workflow.
One Portal, Streamlined
Streamline your experience by removing the hassle of juggling various pharmacy logins or systems from different providers.
Seamless Setup. Scalable Tech.
Innovative API and EMR solutions designed for telemedicine, busy clinics, and scalable enterprise development.
Clear Pricing, Better Margins
Competitive pricing that improves your bottom line and patient outcomes.
One portal, no more juggling pharmacies
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Cutting-edge compounding solutions right at your fingertips

Tailored compounded treatments designed to meet your patients' needs.
Physician Offices
Telehealth Providers
Medical Clinics
Medical Spas

Are you a large clinic or telehealth?

We will be your R&D Team
Easy Integrations for Automation
Optimized Patient Experience & Outcomes
Wholesale Pricing & Volume Discounts
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Group of medical professionals in a meeting around a table with laptops, documents, and notes.
AVAILABILITY

Where we serve

State List
Available
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Meet Our Team of Compounding Experts

At Promise Pharmacy, our dedicated team of hormone health specialists is led by Dee Patel, a seasoned expert in sterile compounding with more than 25 years of experience.

Dee Patel, PharmD
CEO
Amy Patel, Rph
COO
Amar Patel
CFO
Mike Patel
CRO
Rikin Patel
Director of Operations
Jacki
Pharmacy Development Director
Matt Orban
Director of Partnerships
Honey Arias
Success Manager
Learn More About Us

Your Questions Answered

Are you LegitScript certified?

Yes — Promise Pharmacy is LegitScript certified.

What types of clinics do you work with?

We work with telehealth brands, multi-site operators, and single-location clinics across:

‍

  • Weight loss
  • Hormone health (TRT/BHRT)
  • Longevity / anti-aging
  • Dermatology & skincare
  • Hair loss
  • Sexual health
  • Ophthalmology
What therapies / medication categories do you support?

We support a broad set of therapies including weight loss, peptides, TRT, BHRT, ED, hair loss, and dermatology — with additional categories available based on partner needs.

Where do you ship (which states / regions)?

We currently ship to 42 states. Please reference the shipping map above for details.

How fast is fulfillment (typical turnaround time)?

Most orders ship within 24–72 hours, depending on medication type, verification requirements, and partner account setup.

How do prescriptions get submitted (eRx, portal, API)?

We can align with your current workflow. Options include our ordering portal, ePrescribe, Life File, and other integration pathways — supported by a dedicated tech team.

Can you support our telehealth workflow at scale (multi-site + high volume)?

Yes. We’re built for scale with enterprise-grade systems and a large manufacturing footprint, supporting a 98% on-time delivery rate for our partners.

Do you offer white‑label or brand-forward patient experience?

Yes. We offer white-label and kitting services for qualified high-volume partners.

What does the patient support experience look like?

Our dedicated patient care team supports patients via phone, SMS, and email, with an average ticket response time of 1.36 minutes and a 4.8-star Google rating.

How do you handle shipping issues (lost, delayed, damaged)?

Partners receive tracking details when packages ship, and accounts can be configured to notify patients directly. If a shipment is delayed, lost, or damaged, our patient care team coordinates next steps based on the situation.

What partner reporting do you provide (order status, tracking, analytics)?

We provide partner reporting tailored to your needs, including order status, shipment tracking, and analytics.

What does onboarding look like and how fast can we go live?

For partners using our ordering portal, you can often be live immediately once all required setup items are submitted. If integration or workflows are required for partner needs then typical setup time can range between a few days and a week.

503A COMPOUNDING

Advanced Compounding for Modern Clinical Protocols

We specialize in 503A compounding, tailoring every prescription to the patient, and advancing what’s possible in personalized care.

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Care in Every Dose, We Promise

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31818 US Hwy 19 N, Palm Harbor, FL 34684, United States
info@promisepharmacy.com727-772-0500
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