Dermatology
Custom topicals for acne, hyperpigmentation, and post-procedure care — including hydroquinone and tretinoin combinations — compounded in Palm Harbor, Florida and shipped to Lawrence, MA. 88,172 residents in Essex County. No local bench.
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For dermatology practices in Lawrence, Promise Pharmacy compounds custom topicals for acne, hyperpigmentation, and post-procedure care — including hydroquinone and tretinoin combinations on a patient-specific prescription, then ships from Palm Harbor, Florida. Lawrence is a mid-size city of about 88,172 residents in Essex County (U.S. Census Bureau, Vintage 2023 population estimates). Fulfillment target is five business days in the pharmacy, plus 2–4 business days in transit.
Service area — shipping, not a storefront
We compound dermatology compounds in Palm Harbor and ship to licensed providers and their patients in Lawrence, Massachusetts.
Lawrence has about 88,172 residents in Essex County (U.S. Census Bureau, Vintage 2023 population estimates). We ship here as its own destination. Typical transit after dispatch is 2–4 business days.
We do not operate a compounding bench in Lawrence. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific compounds for Lawrence are prepared there, then shipped to the clinic or the patient named on the prescription. Local walk-in service and pickup are not available in Lawrence.
Credentialing is not a formality. We check an active Massachusetts-recognized prescribing license (MD, DO, NP, PA, or equivalent) before the account orders dermatology compounds. Testosterone and other controlled substances also need DEA registration.
Lawrence is in Essex County. We ship patient-specific compounds to clinics and patients in Lawrence.
Standard compounding time is five business days. After that, Lawrence should plan on 2–4 business days in transit. Discuss any expedited requirements during your onboarding call.
Amy Patel, RPh, our COO, has more than 25 years in sterile compounding. Clinical questions from Lawrence accounts go to our compounding team in Palm Harbor.
Federal compounding authority for what we do is 503A of the FD&C Act (21 U.S.C. § 353a): a licensed pharmacy, a patient-specific prescription, USP compounding standards. State permission to land the package in Lawrence sits with the Massachusetts Board of Registration in Pharmacy.
Massachusetts has enhanced compounding oversight following the NECC incident and requires strict compliance for nonresident pharmacies. Massachusetts is also one of the states where nonresident compounding is not a paperwork afterthought — expect extra documentation up front. Verify a pharmacy license on the Massachusetts Board of Registration in Pharmacy site for current licensure information.
Ordering
Active Massachusetts prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
Every 503A compound requires a patient-specific prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 2–4 business days. Refrigerated compounds go insulated.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a Lawrence storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| Quality documentation | Third-party testing; COA in the portal | Manufacturer COA |
| Dosing | Written to the prescription, including custom strengths | Fixed commercial SKUs |
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Lawrence transit & packaging | From Palm Harbor; typical 2–4 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
| Ship-to | Clinic or patient in Lawrence | Retail counter or mail-order PBM rules |
| Account model | Credentialed provider account + named manager | Retail profile or PBM network |
Questions we actually get
Massachusetts compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a Lawrence storefront.