Dermatology
A commercial cream that cannot combine the actives on the pad — that’s why Wilmington clinics call. We compound dermatology compounds patient-by-patient and ship from Florida.
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Promise Pharmacy is a 503A compounding pharmacy in Palm Harbor, Florida. It prepares patient-specific dermatology compounds and ships them to licensed providers in Wilmington, DE — Wilmington is a mid-size city of about 71,675 residents in New Castle County (U.S. Census Bureau, Vintage 2023 population estimates). Typical transit after dispatch is 2–4 business days. There is no Wilmington storefront.
Service area — shipping, not a storefront
Wilmington sits in the Mid-Atlantic region, with about 4,500+ licensed prescribers statewide. This figure is a statewide estimate. We prepare patient-specific prescriptions under 503A and ship them from Florida.
Wilmington has about 71,675 residents in New Castle County (U.S. Census Bureau, Vintage 2023 population estimates). We ship here as its own destination. Typical transit after dispatch is 2–4 business days.
A mid-size market like Wilmington needs reliable repeat fills. We support repeat prescriptions for dermatology compounds with portal ordering, a named account manager, and five-day compounding.
Standard compounding time is five business days. After that, Wilmington should plan on 2–4 business days in transit. Discuss any expedited requirements during your onboarding call.
Amy Patel, RPh, our COO, has more than 25 years in sterile compounding. Clinical questions from Wilmington accounts go to our compounding team in Palm Harbor.
Delaware accepts prescriptions from licensed providers and permits licensed nonresident pharmacies to ship compounded prescriptions. Verify a pharmacy license on the Delaware Board of Pharmacy site for current licensure information.
USP chapters 795, 797, and 800 are the compounding standards we work to. Chapter 797 addresses sterile compounding, and Chapter 800 addresses hazardous drug handling. The Delaware Board of Pharmacy can tell you how Delaware expects a nonresident pharmacy to document that.
We do not operate a compounding bench in Wilmington. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific compounds for Wilmington are prepared there, then shipped to the clinic or the patient named on the prescription. Local walk-in service and pickup are not available in Wilmington.
Every tested batch has a Certificate of Analysis in the provider portal. If a Wilmington medical director wants the COA on file before the first patient injection, that is a normal request, not a special favor.
Ordering
Active Delaware prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
Every 503A compound requires a patient-specific prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 2–4 business days. Refrigerated compounds go insulated.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a Wilmington storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| Account model | Credentialed provider account + named manager | Retail profile or PBM network |
| Wilmington transit & packaging | From Palm Harbor; typical 2–4 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
| Dosing | Written to the prescription, including custom strengths | Fixed commercial SKUs |
| Quality documentation | Third-party testing; COA in the portal | Manufacturer COA |
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Where it is made | Palm Harbor, FL compounding bench | Factory + wholesaler |
Questions we actually get
Delaware compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a Wilmington storefront.