Dermatology
A commercial cream that cannot combine the actives on the pad — that’s why Worcester clinics call. We compound dermatology compounds patient-by-patient and ship from Florida.
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Promise Pharmacy is a 503A compounding pharmacy in Palm Harbor, Florida. It prepares patient-specific dermatology compounds and ships them to licensed providers in Worcester, MA — Worcester is a mid-size city of about 207,621 residents in Worcester County (U.S. Census Bureau, Vintage 2023 population estimates). Typical transit after dispatch is 2–4 business days. There is no Worcester storefront.
Service area — shipping, not a storefront
Worcester is a mid-size city of about 207,621 residents in Worcester County (U.S. Census Bureau, Vintage 2023 population estimates). That number is here because it changes how a pharmacy account actually runs — a Worcester panel is not the same as a rural solo shop, and we should not write the same paragraph for both.
Worcester has about 207,621 residents in Worcester County (U.S. Census Bureau, Vintage 2023 population estimates). We ship here as its own destination. Typical transit after dispatch is 2–4 business days.
We do not operate a compounding bench in Worcester. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific dermatology compounds for Worcester are prepared there, then shipped to the clinic or the patient named on the prescription. If you need a walk-in window on Worcester County streets, we are the wrong vendor — and we would rather say that than pretend otherwise.
Credentialing is not a formality. We check an active Massachusetts-recognized prescribing license (MD, DO, NP, PA, or equivalent) before the account orders dermatology compounds. Testosterone and other controlled substances also need DEA registration.
Worcester is in Worcester County. We print that on this page because national pharmacy templates love to say “Greater Massachusetts.” Greater Massachusetts is not an address.
Amy Patel, RPh, our COO, has more than 25 years in sterile compounding. Clinical questions from Worcester accounts go to the same compounding team — not a city-specific pharmacist we invented for this URL.
Every tested batch has a Certificate of Analysis in the provider portal. If a Worcester medical director wants the COA on file before the first patient injection, that is a normal request, not a special favor.
USP chapters 795, 797, and 800 are the compounding standards we work to — not a slogan. Sterile work is a 797 problem; hazardous handling is an 800 problem. The Massachusetts Board of Registration in Pharmacy can tell you how Massachusetts expects a nonresident pharmacy to document that. Massachusetts is also one of the states where nonresident compounding is not a paperwork afterthought — expect extra documentation up front.
Massachusetts has broad telehealth prescribing parity compared with many states, which is why video-first dermatology practices in Worcester are a normal account type for us. Controlled substances are still federal: testosterone remains Schedule III, and Ryan Haight is not waived by a friendly state telehealth statute. For the underlying 503A vs 503B split, we keep a longer explainer on 503A vs 503B compounding rather than restating it on every city URL.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a Worcester storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Worcester transit & packaging | From Palm Harbor; typical 2–4 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
| Quality documentation | Third-party testing; COA in the portal | Manufacturer CoA, not yours to pull per patient |
| Where it is made | Palm Harbor, FL compounding bench | Factory + wholesaler |
| Account model | Credentialed provider account + named manager | Retail profile or PBM network |
| Dosing | Written to the prescription, including custom strengths | Fixed commercial SKUs |
Ordering
Active Massachusetts prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
Dermatology compounds are 503A. Each patient needs their own prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 2–4 business days. Refrigerated compounds go insulated.
Questions we actually get
Massachusetts compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a Worcester storefront.