IV Therapy
Glutathione, NAD+, and related IV / injectable wellness compounds — compounded in Palm Harbor, Florida and shipped to Ann Arbor, MI. 119,381 residents in Washtenaw County. No local bench.
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Ordering IV compounds in Ann Arbor is a shipping relationship with a Florida 503A pharmacy. Ann Arbor is a mid-size city of about 119,381 residents in Washtenaw County (U.S. Census Bureau, Vintage 2023 population estimates). The Michigan Board of Pharmacy is the state regulator we answer to on nonresident shipments into Michigan.
Service area — shipping, not a storefront
If you practice in Ann Arbor, the honest version of this page is simple: we compound IV compounds in Palm Harbor, we are licensed to ship into Michigan, and we will not pretend a USPS tracking number is a local pharmacist down the street.
Ann Arbor (119,381 in Washtenaw County, U.S. Census Bureau, Vintage 2023 population estimates) loses winter days to weather. An unattended porch is a worse destination than a staffed suite when the compound is temperature-sensitive. Typical transit is 2–4 business days.
We do not operate a compounding bench in Ann Arbor. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific IV compounds for Ann Arbor are prepared there, then shipped to the clinic or the patient named on the prescription. If you need a walk-in window on Washtenaw County streets, we are the wrong vendor — and we would rather say that than pretend otherwise.
Amy Patel, RPh, our COO, has more than 25 years in sterile compounding. Clinical questions from Ann Arbor accounts go to the same compounding team — not a city-specific pharmacist we invented for this URL.
Independent clinics, multi-site groups, and telehealth programs in Ann Arbor all write IV compounds differently. The compounding constraint is the same: one patient, one prescription, one labeled package — not a crate of stock bottles for the fridge.
Standard compounding time is five business days. After that, Ann Arbor should plan on 2–4 business days in transit. If your protocol cannot survive that clock, say so on the onboarding call — expedite exists, magic does not.
Every tested batch has a Certificate of Analysis in the provider portal. If a Ann Arbor medical director wants the COA on file before the first patient injection, that is a normal request, not a special favor.
Federal compounding authority for what we do is 503A of the FD&C Act (21 U.S.C. § 353a): a licensed pharmacy, a patient-specific prescription, USP compounding standards. State permission to land the package in Ann Arbor sits with the Michigan Board of Pharmacy.
USP chapters 795, 797, and 800 are the compounding standards we work to — not a slogan. Sterile work is a 797 problem; hazardous handling is an 800 problem. The Michigan Board of Pharmacy can tell you how Michigan expects a nonresident pharmacy to document that.
Ordering
Active Michigan prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
IV compounds are 503A. Each patient needs their own prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 2–4 business days. Refrigerated compounds go insulated.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a Ann Arbor storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| Account model | Credentialed provider account + named manager | Retail profile or PBM network |
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Ship-to | Clinic or patient in Ann Arbor | Retail counter or mail-order PBM rules |
| Quality documentation | Third-party testing; COA in the portal | Manufacturer CoA, not yours to pull per patient |
| Where it is made | Palm Harbor, FL compounding bench | Factory + wholesaler |
| Ann Arbor transit & packaging | From Palm Harbor; typical 2–4 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
Questions we actually get
Michigan compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a Ann Arbor storefront.