NAD+
NAD+ supply that cannot keep a weekly IV calendar — that’s why Naples clinics call. We compound NAD+ compounds patient-by-patient and ship from Florida.
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Clinics in Naples can order NAD+ compounds through a credentialed 503A account, with five-day compounding and packaging selected for the shipping conditions. Naples is a smaller city of about 19,704 residents in Collier County (U.S. Census Bureau, Vintage 2023 population estimates). Transit after dispatch is typically 1–2 business days.
Service area — shipping, not a storefront
Providers in Naples can discuss patient-specific strengths, dosage forms, and availability for NAD+ compounds with our compounding team.
Naples has about 19,704 residents in Collier County (U.S. Census Bureau, Vintage 2023 population estimates). That is not a same-day courier market. 1–2 business days from Palm Harbor is the planning number, and we ship to Naples as Naples — not as a satellite of a larger metro.
Federal compounding authority for what we do is 503A of the FD&C Act (21 U.S.C. § 353a): a licensed pharmacy, a patient-specific prescription, USP compounding standards. State permission to land the package in Naples sits with the Florida Board of Pharmacy.
Florida has broad telehealth prescribing parity compared with many states, which is why video-first wellness, longevity, and aesthetics clinics in Naples are a normal account type for us. Controlled substances are still federal: testosterone remains Schedule III, and state telehealth laws do not waive Ryan Haight requirements. For the underlying 503A vs 503B split, we keep a longer explainer on 503A vs 503B compounding.
Amy Patel, RPh, our COO, has more than 25 years in sterile compounding. Clinical questions from Naples accounts go to our compounding team in Palm Harbor.
Every tested batch has a Certificate of Analysis in the provider portal. If a Naples medical director wants the COA on file before the first patient injection, that is a normal request, not a special favor.
Naples is in Collier County. We ship patient-specific compounds to clinics and patients in Naples.
We do not operate a compounding bench in Naples. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific compounds for Naples are prepared there, then shipped to the clinic or the patient named on the prescription. Local walk-in service and pickup are not available in Naples.
Credentialing is not a formality. We check an active Florida-recognized prescribing license (MD, DO, NP, PA, or equivalent) before the account orders NAD+ compounds. Testosterone and other controlled substances also need DEA registration.
Ordering
Active Florida prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
Every 503A compound requires a patient-specific prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 1–2 business days. Refrigerated compounds go insulated.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a Naples storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| Account model | Credentialed provider account + named manager | Retail profile or PBM network |
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Where it is made | Palm Harbor, FL compounding bench | Factory + wholesaler |
| Dosing | Written to the prescription, including custom strengths | Fixed commercial SKUs |
| Naples transit & packaging | From Palm Harbor; typical 1–2 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
| Ship-to | Clinic or patient in Naples | Retail counter or mail-order PBM rules |
Questions we actually get
Florida compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a Naples storefront.