NAD+
Injectable and IV NAD+ preparations — compounded in Palm Harbor, Florida and shipped to New Haven, CT. 135,319 residents in New Haven County. No local bench.
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Ordering NAD+ compounds in New Haven is a shipping relationship with a Florida 503A pharmacy. New Haven is a mid-size city of about 135,319 residents in New Haven County (U.S. Census Bureau, Vintage 2023 population estimates). The Connecticut Department of Consumer Protection is the state regulator we answer to on nonresident shipments into Connecticut.
Service area — shipping, not a storefront
New Haven sits in the New England region, with about 18,000+ licensed prescribers statewide. This figure is a statewide estimate. We prepare patient-specific prescriptions under 503A and ship them from Florida.
New Haven has about 135,319 residents in New Haven County (U.S. Census Bureau, Vintage 2023 population estimates). We ship here as its own destination. Typical transit after dispatch is 2–4 business days.
Federal compounding authority for what we do is 503A of the FD&C Act (21 U.S.C. § 353a): a licensed pharmacy, a patient-specific prescription, USP compounding standards. State permission to land the package in New Haven sits with the Connecticut Department of Consumer Protection.
Connecticut has broad telehealth prescribing parity compared with many states, which is why video-first wellness, longevity, and aesthetics clinics in New Haven are a normal account type for us. Controlled substances are still federal: testosterone remains Schedule III, and state telehealth laws do not waive Ryan Haight requirements. For the underlying 503A vs 503B split, we keep a longer explainer on 503A vs 503B compounding.
Amy Patel, RPh, our COO, has more than 25 years in sterile compounding. Clinical questions from New Haven accounts go to our compounding team in Palm Harbor.
Standard compounding time is five business days. After that, New Haven should plan on 2–4 business days in transit. Discuss any expedited requirements during your onboarding call.
Independent clinics, multi-site groups, and telehealth programs in New Haven all write NAD+ compounds differently. The compounding constraint is the same: one patient, one prescription, one labeled package.
We do not operate a compounding bench in New Haven. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific compounds for New Haven are prepared there, then shipped to the clinic or the patient named on the prescription. Local walk-in service and pickup are not available in New Haven.
From Palm Harbor, Florida to New Haven, typical ground after dispatch is 2–4 business days. Refrigerated preparations for NAD+ compounds ship in insulated packaging with season-appropriate cold packs.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a New Haven storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| Ship-to | Clinic or patient in New Haven | Retail counter or mail-order PBM rules |
| Where it is made | Palm Harbor, FL compounding bench | Factory + wholesaler |
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Account model | Credentialed provider account + named manager | Retail profile or PBM network |
| Dosing | Written to the prescription, including custom strengths | Fixed commercial SKUs |
| New Haven transit & packaging | From Palm Harbor; typical 2–4 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
Ordering
Active Connecticut prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
Every 503A compound requires a patient-specific prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 2–4 business days. Refrigerated compounds go insulated.
Questions we actually get
Connecticut compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a New Haven storefront.