NAD+
Injectable and IV NAD+ preparations — compounded in Palm Harbor, Florida and shipped to Springfield, MA. 153,672 residents in Hampden County. No local bench.
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Springfield providers order NAD+ compounds from Promise Pharmacy as a licensed nonresident 503A, not as a local retail counter. Springfield is a mid-size city of about 153,672 residents in Hampden County (U.S. Census Bureau, Vintage 2023 population estimates). Compounds leave Palm Harbor under 21 U.S.C. § 353a and usually arrive in 2–4 business days.
Service area — shipping, not a storefront
When planning orders for NAD+ compounds in Springfield, allow five business days for compounding plus 2–4 business days in transit. Discuss your practice’s scheduling requirements with our team.
Springfield has about 153,672 residents in Hampden County (U.S. Census Bureau, Vintage 2023 population estimates). We ship here as its own destination. Typical transit after dispatch is 2–4 business days.
Massachusetts has enhanced compounding oversight following the NECC incident and requires strict compliance for nonresident pharmacies. Massachusetts is also one of the states where nonresident compounding is not a paperwork afterthought — expect extra documentation up front. Verify a pharmacy license on the Massachusetts Board of Registration in Pharmacy site for current licensure information.
USP chapters 795, 797, and 800 are the compounding standards we work to. Chapter 797 addresses sterile compounding, and Chapter 800 addresses hazardous drug handling. The Massachusetts Board of Registration in Pharmacy can tell you how Massachusetts expects a nonresident pharmacy to document that. Massachusetts is also one of the states where nonresident compounding is not a paperwork afterthought — expect extra documentation up front.
Credentialing is not a formality. We check an active Massachusetts-recognized prescribing license (MD, DO, NP, PA, or equivalent) before the account orders NAD+ compounds. Testosterone and other controlled substances also need DEA registration.
Amy Patel, RPh, our COO, has more than 25 years in sterile compounding. Clinical questions from Springfield accounts go to our compounding team in Palm Harbor.
Independent clinics, multi-site groups, and telehealth programs in Springfield all write NAD+ compounds differently. The compounding constraint is the same: one patient, one prescription, one labeled package.
We do not operate a compounding bench in Springfield. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific compounds for Springfield are prepared there, then shipped to the clinic or the patient named on the prescription. Local walk-in service and pickup are not available in Springfield.
Standard compounding time is five business days. After that, Springfield should plan on 2–4 business days in transit. Discuss any expedited requirements during your onboarding call.
Ordering
Active Massachusetts prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
Every 503A compound requires a patient-specific prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 2–4 business days. Refrigerated compounds go insulated.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a Springfield storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| Where it is made | Palm Harbor, FL compounding bench | Factory + wholesaler |
| Ship-to | Clinic or patient in Springfield | Retail counter or mail-order PBM rules |
| Account model | Credentialed provider account + named manager | Retail profile or PBM network |
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Springfield transit & packaging | From Palm Harbor; typical 2–4 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
| Quality documentation | Third-party testing; COA in the portal | Manufacturer COA |
Questions we actually get
Massachusetts compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a Springfield storefront.