Hormone Therapy
Commercial hormone SKUs that cannot follow a patient-specific protocol — that’s why Covington clinics call. We compound hormone compounds patient-by-patient and ship from Florida.
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Clinics in Covington can order hormone compounds through a credentialed 503A account, with five-day compounding and packaging selected for the shipping conditions. Covington is a smaller city of about 40,972 residents in Kenton County (U.S. Census Bureau, Vintage 2023 population estimates). Transit after dispatch is typically 1–3 business days.
Service area — shipping, not a storefront
We support Covington clinics with testosterone, estradiol, progesterone, DHEA, and combination hormone preparations, prepared at our 503A pharmacy and shipped to Kenton County.
Covington has about 40,972 residents in Kenton County (U.S. Census Bureau, Vintage 2023 population estimates). That is not a same-day courier market. 1–3 business days from Palm Harbor is the planning number, and we ship to Covington as Covington — not as a satellite of a larger metro.
Covington is a smaller city of about 40,972 residents in Kenton County (U.S. Census Bureau, Vintage 2023 population estimates). TRT, HRT, and BHRT practices here usually need two ship-to patterns: the suite, and the patient who never comes in. We do both on the same account.
Every tested batch has a Certificate of Analysis in the provider portal. If a Covington medical director wants the COA on file before the first patient injection, that is a normal request, not a special favor.
From Palm Harbor, Florida to Covington, typical ground after dispatch is 1–3 business days. Most preparations for hormone compounds in this category do not require frozen packing, but we still choose packaging for the weather the carton will actually sit in.
Kentucky has broad telehealth prescribing parity compared with many states, which is why video-first TRT, HRT, and BHRT practices in Covington are a normal account type for us. Controlled substances are still federal: testosterone remains Schedule III, and state telehealth laws do not waive Ryan Haight requirements. For the underlying 503A vs 503B split, we keep a longer explainer on 503A vs 503B compounding.
USP chapters 795, 797, and 800 are the compounding standards we work to. Chapter 797 addresses sterile compounding, and Chapter 800 addresses hazardous drug handling. The Kentucky Board of Pharmacy can tell you how Kentucky expects a nonresident pharmacy to document that.
We do not operate a compounding bench in Covington. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific compounds for Covington are prepared there, then shipped to the clinic or the patient named on the prescription. Local walk-in service and pickup are not available in Covington.
Standard compounding time is five business days. After that, Covington should plan on 1–3 business days in transit. Discuss any expedited requirements during your onboarding call.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a Covington storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| Dosing | Written to the prescription, including custom strengths | Fixed commercial SKUs |
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Ship-to | Clinic or patient in Covington | Retail counter or mail-order PBM rules |
| Account model | Credentialed provider account + named manager | Retail profile or PBM network |
| Where it is made | Palm Harbor, FL compounding bench | Factory + wholesaler |
| Covington transit & packaging | From Palm Harbor; typical 1–3 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
Ordering
Active Kentucky prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
Every 503A compound requires a patient-specific prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 1–3 business days. Refrigerated compounds go insulated.
Questions we actually get
Kentucky compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a Covington storefront.