Hormone Therapy
Testosterone, estradiol, progesterone, DHEA, and combination hormone preparations — compounded in Palm Harbor, Florida and shipped to Waukegan, IL. 87,642 residents in Lake County. No local bench.
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Promise Pharmacy is a 503A compounding pharmacy in Palm Harbor, Florida. It prepares patient-specific hormone compounds and ships them to licensed providers in Waukegan, IL — Waukegan is a mid-size city of about 87,642 residents in Lake County (U.S. Census Bureau, Vintage 2023 population estimates). Typical transit after dispatch is 2–4 business days. There is no Waukegan storefront.
Service area — shipping, not a storefront
When planning orders for hormone compounds in Waukegan, allow five business days for compounding plus 2–4 business days in transit. Discuss your practice’s scheduling requirements with our team.
Waukegan has about 87,642 residents in Lake County (U.S. Census Bureau, Vintage 2023 population estimates). We ship here as its own destination. Typical transit after dispatch is 2–4 business days.
USP chapters 795, 797, and 800 are the compounding standards we work to. Chapter 797 addresses sterile compounding, and Chapter 800 addresses hazardous drug handling. The Illinois Department of Financial and Professional Regulation can tell you how Illinois expects a nonresident pharmacy to document that.
Federal compounding authority for what we do is 503A of the FD&C Act (21 U.S.C. § 353a): a licensed pharmacy, a patient-specific prescription, USP compounding standards. State permission to land the package in Waukegan sits with the Illinois Department of Financial and Professional Regulation.
Standard compounding time is five business days. After that, Waukegan should plan on 2–4 business days in transit. Discuss any expedited requirements during your onboarding call.
Credentialing is not a formality. We check an active Illinois-recognized prescribing license (MD, DO, NP, PA, or equivalent) before the account orders hormone compounds. Testosterone and other controlled substances also need DEA registration.
A mid-size market like Waukegan needs reliable repeat fills. We support repeat prescriptions for hormone compounds with portal ordering, a named account manager, and five-day compounding.
We do not operate a compounding bench in Waukegan. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific compounds for Waukegan are prepared there, then shipped to the clinic or the patient named on the prescription. Local walk-in service and pickup are not available in Waukegan.
Amy Patel, RPh, our COO, has more than 25 years in sterile compounding. Clinical questions from Waukegan accounts go to our compounding team in Palm Harbor.
Ordering
Active Illinois prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
Every 503A compound requires a patient-specific prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 2–4 business days. Refrigerated compounds go insulated.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a Waukegan storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| Where it is made | Palm Harbor, FL compounding bench | Factory + wholesaler |
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Ship-to | Clinic or patient in Waukegan | Retail counter or mail-order PBM rules |
| Quality documentation | Third-party testing; COA in the portal | Manufacturer COA |
| Account model | Credentialed provider account + named manager | Retail profile or PBM network |
| Waukegan transit & packaging | From Palm Harbor; typical 2–4 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
Questions we actually get
Illinois compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a Waukegan storefront.