Urology
Sildenafil, tadalafil, and specialty urology formulations in custom strengths and dosage forms — compounded in Palm Harbor, Florida and shipped to Portland, ME. 69,104 residents in Cumberland County. No local bench.
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Portland providers order urology compounds from Promise Pharmacy as a licensed nonresident 503A, not as a local retail counter. Portland is a mid-size city of about 69,104 residents in Cumberland County (U.S. Census Bureau, Vintage 2023 population estimates). Compounds leave Palm Harbor under 21 U.S.C. § 353a and usually arrive in 2–4 business days.
Service area — shipping, not a storefront
We get the same first email from Portland as from everywhere else: the commercial version of urology compounds is awkward (wrong dose, wrong form, or not in stock), and the clinic does not want to send patients to a retail counter. That is the job. The rest is logistics.
Portland (69,104 in Cumberland County, U.S. Census Bureau, Vintage 2023 population estimates) loses winter days to weather. An unattended porch is a worse destination than a staffed suite when the compound is temperature-sensitive. Typical transit is 2–4 business days.
USP chapters 795, 797, and 800 are the compounding standards we work to — not a slogan. Sterile work is a 797 problem; hazardous handling is an 800 problem. The Maine Board of Pharmacy can tell you how Maine expects a nonresident pharmacy to document that.
Maine has expanded telehealth legislation and permits nonresident pharmacies to ship to Maine patients. Verify a pharmacy license on the Maine Board of Pharmacy site rather than trusting a marketing page, including this one.
Winter in Maine delays trucks and freezes doorsteps. Most urology compounds in this category do not require frozen packing, but we still choose packaging for the weather the carton will actually sit in. If a Portland clinic would rather take delivery at the suite than leave a carton on a stoop over a weekend, we ship to the suite. Typical transit after dispatch is 2–4 business days.
Credentialing is not a formality. We check an active Maine-recognized prescribing license (MD, DO, NP, PA, or equivalent) before the account orders urology compounds. Testosterone and other controlled substances also need DEA registration.
A mid-size market like Portland still lives or dies on repeat fills. Repeat fills of urology compounds only work if next month’s Rx does not sit in a mystery queue. Portal ordering, a named account manager, and a five-day compounding clock are the unglamorous parts that keep a panel intact.
We do not operate a compounding bench in Portland. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific urology compounds for Portland are prepared there, then shipped to the clinic or the patient named on the prescription. If you need a walk-in window on Cumberland County streets, we are the wrong vendor — and we would rather say that than pretend otherwise.
Standard compounding time is five business days. After that, Portland should plan on 2–4 business days in transit. If your protocol cannot survive that clock, say so on the onboarding call — expedite exists, magic does not.
Ordering
Active Maine prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
Urology compounds are 503A. Each patient needs their own prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 2–4 business days. Refrigerated compounds go insulated.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a Portland storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| Portland transit & packaging | From Palm Harbor; typical 2–4 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
| Dosing | Written to the prescription, including custom strengths | Fixed commercial SKUs |
| Account model | Credentialed provider account + named manager | Retail profile or PBM network |
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Ship-to | Clinic or patient in Portland | Retail counter or mail-order PBM rules |
| Quality documentation | Third-party testing; COA in the portal | Manufacturer CoA, not yours to pull per patient |
Questions we actually get
Maine compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a Portland storefront.