Integration

Telehealth Pharmacy Integration & API

Connect your telehealth platform to Promise Pharmacy. E-prescribing, order submission, tracking, and patient notifications via API.

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Capabilities

Integration Features

E-Prescribing

Electronic prescription submission workflow compatible with major e-prescribing systems and custom implementations.

Order API

REST API endpoints for programmatic order submission, modification, and cancellation.

Tracking API

Real-time order status, compounding progress, and shipping tracking endpoints.

Webhooks

Event-driven notifications for order status changes, shipping updates, and delivery confirmation.

Patient Portal

Optional patient-facing portal for tracking orders and managing refills.

Security

HIPAA-compliant API with OAuth 2.0 authentication and encrypted data transfer.

Process

Integration Process

Technical Assessment

Review your platform architecture, prescribing workflow, and integration requirements.

API Setup

Credential provisioning, endpoint configuration, and sandbox environment access.

Development & Testing

Your engineering team integrates with our sandbox. Our team supports throughout development.

Go Live

Production deployment with monitoring and dedicated technical support.

FAQ

Integration Questions

01What API format do you use?+

RESTful API with JSON payloads. OAuth 2.0 authentication. Full API documentation provided during onboarding.

02Is there a sandbox environment?+

Yes. Full sandbox environment for development and testing before going live. Mirrors production capabilities.

03What if we don't need API integration?+

API integration is optional. Many telehealth platforms start with portal-based ordering and e-prescribing, then add API integration as they scale.

04Is the API HIPAA compliant?+

Yes. All API communications use encrypted channels. We sign BAAs with all telehealth partners. Data handling follows HIPAA Technical Safeguards requirements.