White Label
Patient-specific compounds in the clinic or platform brand — compounded in Palm Harbor, Florida and shipped to Lewiston, ME. 38,404 residents in Androscoggin County. No local bench.
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Promise Pharmacy is a 503A compounding pharmacy in Palm Harbor, Florida. It prepares patient-specific compounded medications and ships them to licensed providers in Lewiston, ME — Lewiston is a smaller city of about 38,404 residents in Androscoggin County (U.S. Census Bureau, Vintage 2023 population estimates). Typical transit after dispatch is 2–4 business days. There is no Lewiston storefront.
Service area — shipping, not a storefront
We compound compounded medications in Palm Harbor and ship to licensed providers and their patients in Lewiston, Maine.
Lewiston has about 38,404 residents in Androscoggin County (U.S. Census Bureau, Vintage 2023 population estimates). That is not a same-day courier market. 2–4 business days from Palm Harbor is the planning number, and we ship to Lewiston as Lewiston — not as a satellite of a larger metro.
We do not operate a compounding bench in Lewiston. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific compounds for Lewiston are prepared there, then shipped to the clinic or the patient named on the prescription. Local walk-in service and pickup are not available in Lewiston.
Amy Patel, RPh, our COO, has more than 25 years in sterile compounding. Clinical questions from Lewiston accounts go to our compounding team in Palm Harbor.
A smaller market like Lewiston needs reliable repeat fills. We support repeat prescriptions for compounded medications with portal ordering, a named account manager, and five-day compounding.
Winter in Maine delays trucks and freezes doorsteps. Most preparations for compounded medications in this category do not require frozen packing, but we still choose packaging for the weather the carton will actually sit in. If a Lewiston clinic would rather take delivery at the suite than leave a carton on a stoop over a weekend, we ship to the suite. Typical transit after dispatch is 2–4 business days.
Credentialing is not a formality. We check an active Maine-recognized prescribing license (MD, DO, NP, PA, or equivalent) before the account orders compounded medications. Testosterone and other controlled substances also need DEA registration.
Maine has expanded telehealth legislation and permits nonresident pharmacies to ship to Maine patients. Verify a pharmacy license on the Maine Board of Pharmacy site for current licensure information.
Federal compounding authority for what we do is 503A of the FD&C Act (21 U.S.C. § 353a): a licensed pharmacy, a patient-specific prescription, USP compounding standards. State permission to land the package in Lewiston sits with the Maine Board of Pharmacy.
Ordering
Active Maine prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
Every 503A compound requires a patient-specific prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 2–4 business days. Refrigerated compounds go insulated.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a Lewiston storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| Lewiston transit & packaging | From Palm Harbor; typical 2–4 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Where it is made | Palm Harbor, FL compounding bench | Factory + wholesaler |
| Account model | Credentialed provider account + named manager | Retail profile or PBM network |
| Dosing | Written to the prescription, including custom strengths | Fixed commercial SKUs |
| Quality documentation | Third-party testing; COA in the portal | Manufacturer COA |
Questions we actually get
Maine compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a Lewiston storefront.