Hormone Therapy
Commercial hormone SKUs that cannot follow a patient-specific protocol — that’s why Sunrise clinics call. We compound hormone compounds patient-by-patient and ship from Florida.
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Sunrise providers order hormone compounds from Promise Pharmacy as a licensed nonresident 503A, not as a local retail counter. Sunrise is a mid-size city of about 96,808 residents in Broward County (U.S. Census Bureau, Vintage 2023 population estimates). Compounds leave Palm Harbor under 21 U.S.C. § 353a and usually arrive in 1–2 business days.
Service area — shipping, not a storefront
We get the same first email from Sunrise as from everywhere else: the commercial version of hormone compounds is awkward (wrong dose, wrong form, or not in stock), and the clinic does not want to send patients to a retail counter. That is the job. The rest is logistics.
Sunrise in Broward County (96,808 residents, U.S. Census Bureau, Vintage 2023 population estimates) combines heat and humidity. Refrigerated compounds into this city need insulated packaging even when the drive from Florida is short.
Sunrise is a mid-size city of about 96,808 residents in Broward County (U.S. Census Bureau, Vintage 2023 population estimates). TRT, HRT, and BHRT practices here usually need two ship-to patterns: the suite, and the patient who never comes in. We do both on the same account.
Every tested batch has a Certificate of Analysis in the provider portal. If a Sunrise medical director wants the COA on file before the first patient injection, that is a normal request, not a special favor.
Sunrise combines heat and humidity, which is harder on packaging than dry heat alone. Most hormone compounds in this category do not require frozen packing, but we still choose packaging for the weather the carton will actually sit in. Typical transit after dispatch is 1–2 business days.
Florida has broad telehealth prescribing parity compared with many states, which is why video-first TRT, HRT, and BHRT practices in Sunrise are a normal account type for us. Controlled substances are still federal: testosterone remains Schedule III, and Ryan Haight is not waived by a friendly state telehealth statute. For the underlying 503A vs 503B split, we keep a longer explainer on 503A vs 503B compounding rather than restating it on every city URL.
Federal compounding authority for what we do is 503A of the FD&C Act (21 U.S.C. § 353a): a licensed pharmacy, a patient-specific prescription, USP compounding standards. State permission to land the package in Sunrise sits with the Florida Board of Pharmacy.
We do not operate a compounding bench in Sunrise. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific hormone compounds for Sunrise are prepared there, then shipped to the clinic or the patient named on the prescription. If you need a walk-in window on Broward County streets, we are the wrong vendor — and we would rather say that than pretend otherwise.
Credentialing is not a formality. We check an active Florida-recognized prescribing license (MD, DO, NP, PA, or equivalent) before the account orders hormone compounds. Testosterone and other controlled substances also need DEA registration.
Ordering
Active Florida prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
Hormone compounds are 503A. Each patient needs their own prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 1–2 business days. Refrigerated compounds go insulated.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a Sunrise storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| Where it is made | Palm Harbor, FL compounding bench | Factory + wholesaler |
| Quality documentation | Third-party testing; COA in the portal | Manufacturer CoA, not yours to pull per patient |
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Dosing | Written to the prescription, including custom strengths | Fixed commercial SKUs |
| Ship-to | Clinic or patient in Sunrise | Retail counter or mail-order PBM rules |
| Sunrise transit & packaging | From Palm Harbor; typical 1–2 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
Questions we actually get
Florida compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a Sunrise storefront.