Telehealth Integration
A pharmacy that can fill Rxs but cannot talk to the platform — that’s why Pueblo clinics call. We compound compounded medications patient-by-patient and ship from Florida.
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Ordering compounded medications in Pueblo is a shipping relationship with a Florida 503A pharmacy. Pueblo is a mid-size city of about 111,077 residents in Pueblo County (U.S. Census Bureau, Vintage 2023 population estimates). The Colorado State Board of Pharmacy is the state regulator we answer to on nonresident shipments into Colorado.
Service area — shipping, not a storefront
We support Pueblo clinics with patient-specific compounded medications ordered through e-prescribing and API workflows, prepared at our 503A pharmacy and shipped to Pueblo County.
Pueblo in Pueblo County (111,077 residents, U.S. Census Bureau, Vintage 2023 population estimates) sits on a mountain-west lane. Winter passes and summer valley heat are why we quote 3–5 business days instead of a single two-day promise.
Federal compounding authority for what we do is 503A of the FD&C Act (21 U.S.C. § 353a): a licensed pharmacy, a patient-specific prescription, USP compounding standards. State permission to land the package in Pueblo sits with the Colorado State Board of Pharmacy.
Colorado recognizes compounded medications under its pharmacy practice act and allows direct-to-patient shipping. Verify a pharmacy license on the Colorado State Board of Pharmacy site for current licensure information.
Amy Patel, RPh, our COO, has more than 25 years in sterile compounding. Clinical questions from Pueblo accounts go to our compounding team in Palm Harbor.
Standard compounding time is five business days. After that, Pueblo should plan on 3–5 business days in transit. Discuss any expedited requirements during your onboarding call.
Pueblo is a mid-size city of about 111,077 residents in Pueblo County (U.S. Census Bureau, Vintage 2023 population estimates). Digital health engineering and operations teams here usually need two ship-to patterns: the suite, and the patient who never comes in. We do both on the same account.
We do not operate a compounding bench in Pueblo. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific compounds for Pueblo are prepared there, then shipped to the clinic or the patient named on the prescription. Local walk-in service and pickup are not available in Pueblo.
Every tested batch has a Certificate of Analysis in the provider portal. If a Pueblo medical director wants the COA on file before the first patient injection, that is a normal request, not a special favor.
Ordering
Active Colorado prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
Every 503A compound requires a patient-specific prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 3–5 business days. Refrigerated compounds go insulated.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a Pueblo storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| Account model | Credentialed provider account + named manager | Retail profile or PBM network |
| Where it is made | Palm Harbor, FL compounding bench | Factory + wholesaler |
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Dosing | Written to the prescription, including custom strengths | Fixed commercial SKUs |
| Quality documentation | Third-party testing; COA in the portal | Manufacturer COA |
| Pueblo transit & packaging | From Palm Harbor; typical 3–5 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
Questions we actually get
Colorado compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a Pueblo storefront.