White Label
Patient-specific compounds in the clinic or platform brand — compounded in Palm Harbor, Florida and shipped to Sunrise, FL. 96,808 residents in Broward County. No local bench.
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For practices and telehealth brands that do not want pharmacy packaging on the doorstep in Sunrise, Promise Pharmacy compounds patient-specific compounds in the clinic or platform brand on a patient-specific prescription, then ships from Palm Harbor, Florida. Sunrise is a mid-size city of about 96,808 residents in Broward County (U.S. Census Bureau, Vintage 2023 population estimates). Fulfillment target is five business days in the pharmacy, plus 1–2 business days in transit.
Service area — shipping, not a storefront
Sunrise sits in the Southeast region, with about 92,000+ licensed prescribers statewide. This figure is a statewide estimate. We prepare patient-specific prescriptions under 503A and ship them from Florida.
Sunrise in Broward County (96,808 residents, U.S. Census Bureau, Vintage 2023 population estimates) combines heat and humidity. Refrigerated compounds into this city need insulated packaging even when the drive from Florida is short.
Federal compounding authority for what we do is 503A of the FD&C Act (21 U.S.C. § 353a): a licensed pharmacy, a patient-specific prescription, USP compounding standards. State permission to land the package in Sunrise sits with the Florida Board of Pharmacy.
USP chapters 795, 797, and 800 are the compounding standards we work to. Chapter 797 addresses sterile compounding, and Chapter 800 addresses hazardous drug handling. The Florida Board of Pharmacy can tell you how Florida expects a nonresident pharmacy to document that.
Every tested batch has a Certificate of Analysis in the provider portal. If a Sunrise medical director wants the COA on file before the first patient injection, that is a normal request, not a special favor.
Credentialing is not a formality. We check an active Florida-recognized prescribing license (MD, DO, NP, PA, or equivalent) before the account orders compounded medications. Testosterone and other controlled substances also need DEA registration.
Sunrise is a mid-size city of about 96,808 residents in Broward County (U.S. Census Bureau, Vintage 2023 population estimates). Practices and telehealth brands that do not want pharmacy packaging on the doorstep here usually need two ship-to patterns: the suite, and the patient who never comes in. We do both on the same account.
We do not operate a compounding bench in Sunrise. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific compounds for Sunrise are prepared there, then shipped to the clinic or the patient named on the prescription. Local walk-in service and pickup are not available in Sunrise.
Amy Patel, RPh, our COO, has more than 25 years in sterile compounding. Clinical questions from Sunrise accounts go to our compounding team in Palm Harbor.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a Sunrise storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| Ship-to | Clinic or patient in Sunrise | Retail counter or mail-order PBM rules |
| Where it is made | Palm Harbor, FL compounding bench | Factory + wholesaler |
| Account model | Credentialed provider account + named manager | Retail profile or PBM network |
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Dosing | Written to the prescription, including custom strengths | Fixed commercial SKUs |
| Sunrise transit & packaging | From Palm Harbor; typical 1–2 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
Ordering
Active Florida prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
Every 503A compound requires a patient-specific prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 1–2 business days. Refrigerated compounds go insulated.
Questions we actually get
Florida compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a Sunrise storefront.