Telehealth Integration
Patient-specific compounded medications ordered through e-prescribing and API workflows — compounded in Palm Harbor, Florida and shipped to Sunrise, FL. 96,808 residents in Broward County. No local bench.
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Ordering compounded medications in Sunrise is a shipping relationship with a Florida 503A pharmacy. Sunrise is a mid-size city of about 96,808 residents in Broward County (U.S. Census Bureau, Vintage 2023 population estimates). The Florida Board of Pharmacy is the state regulator we answer to on nonresident shipments into Florida.
Service area — shipping, not a storefront
Sunrise sits in the Southeast region, with about 92,000+ licensed prescribers statewide. This figure is a statewide estimate. We prepare patient-specific prescriptions under 503A and ship them from Florida.
Sunrise in Broward County (96,808 residents, U.S. Census Bureau, Vintage 2023 population estimates) combines heat and humidity. Refrigerated compounds into this city need insulated packaging even when the drive from Florida is short.
Independent clinics, multi-site groups, and telehealth programs in Sunrise all write compounded medications differently. The compounding constraint is the same: one patient, one prescription, one labeled package.
Credentialing is not a formality. We check an active Florida-recognized prescribing license (MD, DO, NP, PA, or equivalent) before the account orders compounded medications. Testosterone and other controlled substances also need DEA registration.
Amy Patel, RPh, our COO, has more than 25 years in sterile compounding. Clinical questions from Sunrise accounts go to our compounding team in Palm Harbor.
USP chapters 795, 797, and 800 are the compounding standards we work to. Chapter 797 addresses sterile compounding, and Chapter 800 addresses hazardous drug handling. The Florida Board of Pharmacy can tell you how Florida expects a nonresident pharmacy to document that.
Florida has broad telehealth prescribing parity compared with many states, which is why video-first digital health engineering and operations teams in Sunrise are a normal account type for us. Controlled substances are still federal: testosterone remains Schedule III, and state telehealth laws do not waive Ryan Haight requirements. For the underlying 503A vs 503B split, we keep a longer explainer on 503A vs 503B compounding.
We do not operate a compounding bench in Sunrise. Promise Pharmacy is a 503A pharmacy at 31818 US Hwy 19 N, Palm Harbor, FL 34684. Patient-specific compounds for Sunrise are prepared there, then shipped to the clinic or the patient named on the prescription. Local walk-in service and pickup are not available in Sunrise.
Every tested batch has a Certificate of Analysis in the provider portal. If a Sunrise medical director wants the COA on file before the first patient injection, that is a normal request, not a special favor.
Ordering
Active Florida prescribing license (and DEA if you will order controlled substances). Approval is typically within 48 hours — not instant.
Every 503A compound requires a patient-specific prescription in the portal.
Five business days on the Palm Harbor bench, with third-party testing on lots that require it.
Clinic or patient address. Typical transit 1–2 business days. Refrigerated compounds go insulated.
How this actually differs
This is a shipping 503A relationship with a Florida pharmacy — not a Sunrise storefront comparison.
| Promise Pharmacy (503A) | Commercial / retail | |
|---|---|---|
| Dosing | Written to the prescription, including custom strengths | Fixed commercial SKUs |
| Ship-to | Clinic or patient in Sunrise | Retail counter or mail-order PBM rules |
| Where it is made | Palm Harbor, FL compounding bench | Factory + wholesaler |
| Account model | Credentialed provider account + named manager | Retail profile or PBM network |
| What is being filled | Patient-specific 503A compound | Manufacturer stock bottle |
| Sunrise transit & packaging | From Palm Harbor; typical 1–2 business days; insulated when the compound needs it | Local pickup or a chain that may not compound this Rx |
Questions we actually get
Florida compounding
These are separate programs on the same 503A account — still shipped from Palm Harbor, still not a Sunrise storefront.